PeopleTide helps businesses that sell directly to customers turn requests into tasks, organise work by responsibility and priority, and see where work is getting held up. Automation handles repeatable steps while people stay accountable for the customer experience and the result.
Our approach
Build around how work gets done.
Customer-facing businesses lose time when requests, responsibilities and decisions are scattered. Our software helps teams organise that work, find where it is waiting and follow through.
Automation carries out configured steps. People remain responsible for exceptions, approvals and decisions. Each app retains its records and business rules.
Our ecosystem
Apps for the work behind the customer experience.
Customer relationships
Available with setup
CRM
Connect customer context, conversations, tasks and follow-through.
CRM capabilities are available with workspace setup. Channels and connected workflows depend on configuration and provider support.
Provide business email and staff mailbox access within your organisation.
Available to selected organisations with domain and mailbox setup. Sending and receiving depend on verified readiness. Connected mail devices are in a restricted pilot; broader client compatibility is still being validated.
Our platform is taking shape through our first-party apps. It is not yet offered as a standalone service. Our goal is to connect efficient operations to customer experience and verified business outcomes. Capabilities vary by app and setup.